Rota [Disco] [Agenda]
''Contacts:'' ==HWBF: Barlborough OOH.== 0870 240 6468 247SRSC@btengageit.com ??? OOH's Duty manager: lee.cherry@bt.com / chris.edwards@bt.com craig.mcneill@bt.com
24x7.ops.mcs@bt.com (Did Inet job).
Joshua Robinson or Harley Bell
People that message me:
karanjit.singh@bt.com
madhurima.bhattachariya@bt.com
subhobrata.mukherjee@bt.com UIN: 615309321
payel.2.biswas@bt.com
gargi.saha@bt.com
debolina.santra@bt.com
''Contacts:'' ==HWBF: Barlborough OOH.== 0870 240 6468 247SRSC@btengageit.com ??? OOH's Duty manager: lee.cherry@bt.com / chris.edwards@bt.com tim.hamson@bt.com craig.mcneill@bt.com
24x7.ops.mcs@bt.com (Did Inet job).
Joshua Robinson or Harley Bell
People that message me:
karanjit.singh@bt.com
madhurima.bhattachariya@bt.com
subhobrata.mukherjee@bt.com UIN: 615309321
payel.2.biswas@bt.com
gargi.saha@bt.com
debolina.santra@bt.com
''I am Team A'' HWBF OUT OF HOURS contacts are 0800 028 9257 Option 1 or - 0800 028 9257 Option 2 Servers: Email : soc2line@bt.com
old number:....08000857565@done
[Servers] If there is ever any issues in future if you email thurso.dutymgrs@bt.com or call 0131 300 6808. Colin Morris (covers OOH's duty managers).
Can be found on teams page: https://btgroupcloud.sharepoint.com/:x:/r/teams/ITSOutofHoursCalloutRota/Shared%20Documents/General/OOH_Rota_V9.00.xlsx?d=w7df8f544d74145838e3d1bf529cd5e2d&csf=1&web=1&e=xtqPWi
[08/11/2024] (Amended V9 Rota). Covering Mark Waddington, Tuesday [19/11/2024]@done [06/12/2024] (Amended V9 Rota). @done [03/01/2025] (Amended V9 Rota).@done [31/01/2025] (Amended V9 Rota).@done [01/02/2025]@done@done [28/02/2025] (Amended V9 Rota).@done [28/03/2025] (Amended V9 Rota).@done [25/04/2025] (Amended V9 Rota).@done [23/05/2025] (Amended V9 Rota). Mark Waddington on What's App: "Can you swap weeks in May while we're on the subject? I would do your w/c 23/05/2025 if you could do [30/05/2025]?
[20/06/2025] (Amended V9 Rota). [18/07/2025] [August] Dale Sent New Rota 24/04/2025: [12/09/2025] [10/10/2025] [31/10/2025] [28/11/2025] [26/12/2025] [23/01/2026] [20/02/2026] 20/03/2026 17/04/2026 15/05/2026
==WHEN GET NEW ROTA: CHECK [DISCO] DATES / Book 2025 HOLIDAYS!!!==
''Mark Waddington is covering:''
I owe him a Thursday night from 2023. [15/12/2023] (Amended V9 Rota). Mark Waddington is covering. I am doing his 22nd December in return. [16/12/2023] (Amended V9 Rota). Mark Waddington is covering. Need him to get back to me with what he wants in return?
Could you swap weeks in August? You’re down to do w/c 15/08 so I would do this and you would do my w/c 22/08 in return? Failing that, just the weekend? Or, failing that just the Saturday until Monday morning?
Also, I’m doing your w/c 23/05 but just realised I fly to Ibiza on the Wednesday (sister’s wedding) – so, would you be able to cover the Wednesday and Thursday of that week please? (21st/22nd May)
[18/07/2025] (Amended V9 Rota). [15/08/2025] (Last one on amended V9 Rota). [August]
Dale Sent New Rota 24/04/2025: [12/09/2025] [10/10/2025] [31/10/2025] [28/11/2025] [26/12/2025] [23/01/2026] [20/02/2026] 20/03/2026 17/04/2026 15/05/2026
==WHEN GET NEW ROTA: CHECK [DISCO] DATES / Book 2025 HOLIDAYS!!!==
''Mark Waddington is covering:''
I owe him a Thursday night from 2023. [15/12/2023] (Amended V9 Rota). Mark Waddington is covering. I am doing his 22nd December in return. [16/12/2023] (Amended V9 Rota). Mark Waddington is covering. Need him to get back to me with what he wants in return?
Could you swap weeks in August? You’re down to do w/c 15/08 so I would do this and you would do my w/c 22/08 in return? Failing that, just the weekend? Or, failing that just the Saturday until Monday morning?
Also, I’m doing your w/c 23/05 but just realised I fly to Ibiza on the Wednesday (sister’s wedding) – so, would you be able to cover the Wednesday and Thursday of that week please? (21st/22nd May)
==[Sleepover]==
HWBF OUT OF HOURS CALL - CHECKLIST: Before attending an out of hours call it is advised the check the following before you attend, so you do not have a wasted site visit. 1. Do we have the correct address / contact details. 2. Is the customer going to be onsite or alternative contact. 3. Confirm that the call has been vetted correctly and correct part is being sent. 4. Do we have arranged access to customer site. 5. Have the parts been delivered (Confirm eta / POD). 6. Do we have remote support available. 7. Has a Change Request been raised / Downtime been arranged. 8. Has a line test been carried out and confirmed working – prior to visit (Routers Only). If you have issues trying to confirm these details, then please speak to the 24X7 Support Desk or alternatively speak to the duty manager.
https://hr.bt.com/en-gb/performance-reward/team-members/attendance/on-call-framework
Out of hours HWBF guides: https://office2.bt.com/sites/ENGTRG2018/Engineer%20Information/Forms/AllItems.aspx?RootFolder=%2fsites%2fENGTRG2018%2fEngineer%20Information%2fOut%20of%20Hours%20Work%20Information&Folder
Please use this link to access the eOvertime application: https://ukpayrollapps.intra.bt.com/eOvertime/Loc_Gi.locks_entry
==💥 Need to claim for: 💥==
13/01/2024 Left home 21:30. Back home 01:15. Inc ref:- INC000019081908 and Unity ref:- 2521762/WO-00116331/SA-118850. TINSLEY PARK DATA CENTRE, Tinsley Park Close, Off Shepcote Lane, Sheffield , S9 5DE. IBMHDC-5055 Host Name tpl06429dat05 Make/model IBM System x3980 Serial number 06EC559. (It's a x3950 though not a x3980). Hall1, CAB16986 / the barcode is DP468388. (Very bottom of rack). Nothing on eng.com or Unity for me to sign on-site with. Security did not have details of my visit, but eventually was allowed access. liam.2.turner@bt.com advised "I don't think we'll be able to fit the new one, cause it'll cause storage issues and we don't have any resource from the storage team tonight So we'll probably just go for a reseat. I procceded to re-seat the card in the server he had powered off, but turned out to be the incorrect server. Then he powered a different server down / re-seated PCI cards in that Liam advised "server is back and can access the server. All fibre interfaces look good, zero faults at all" As Per Liam part sent is not required. I will return it to stores un-used. (Panduit).
Now logging on spreadsheet [17/11/2023] Task 02: MB-119215659, REF :- INC000019090880 and Unity Ref :- 2521923. BARNSLEY SS (EE), SHAWFIELD ROAD IND ESTATE, NORTH SIDE, BARNSLEY, S71 3HS. DELL PowerEdge R730. Service Tag: DRG8ND2. NSCLDSEPM01 SUITE D Tile 13H / MISC AC Rack 1. (its GROUND FLOOR, OMC room). I replaced the hard drive (drive 2) Scott.cowie@bt.com advised "I have lost connection to the machine, from the ilo I see disk 2 now but disk 0 showing state Foreign" It had crashed the OS of the system as disk 0 has the working OS on it, he had to contact a Netscout engineer to ask some questions, he said it was re-building the RAID and OK for me to leave site. Re-Visit after 17:30 to re-seat a USB drive (Claim for x3 hours). On Spreadsheet.
Next shift:
https://www.calculatorsoup.com/calculators/time/hours.php
==[Overtime]== [Expenses] [Wages] https://ukpayrollapps.intra.bt.com/eOvertime/Loc_Gi.locks_entry
New way to claim: ''Weekday Overtime Contractual'' (Saturday comes under this). ''Sunday Overtime Contractual'' (use non-contractual moving forwards ???)
For normal ooh claims select ''Insert Weekday Overtime Non Contractual Claim'' shown below (this automatically adds the 1.5 hours on your pay so you just need to insert the actual hours you worked).
''Night Allowance Non Pensionable'' Put this on aswell as the normal hours claimed: For claims between 21:00pm and 6:00am select ''Insert Bank Holiday, Allowances and Other Overtime Claims'' shown below (this applies 0.33 to the hours worked in the unsociable hours bracket)
Note 1 = Job Ref. / Note #2 = Name and Post code of site.
you can find it on here: https://hr.bt.com/en-gb/performance-reward/team-members/pay under this section "To see the salary ranges and pay points please see our pay and allowance rates document. "
After 9pm you claim the additional 0.33 payment. (Night attendance 9pm –6am) Extra third of basic hourly rate. (not applicable to shift workers already in receipt of shift allowance)
After 8pm you can claim evening meal (keep it arond £10). @done
Sunday = X 1.5 ''[Standby Allowance]'' • Mon-Sat: £28.47@done • [Sunday] & [Bank Holiday] £56.94@done
08/09/2020 15:27:23 Rob Parish has been claiming : • Mon-Sat: £29.15 As per Matt Wood 18/09/2020: 29.76. • [Sunday] & [Bank Holiday] £58.31 As per Matt Wood 18/09/2020: 59.53. Note 1 = ''Standby Rota'' / Note 2 = Bank Holiday
Now on: "On Call Formal" = £380.00 per month.
[Overtime] [Sleep Over] [Past Overtime Claims]
Out of hours Data control: 0808 100 0060.
joanna.campbell@bt.com
scott.mackay@bt.com
graham.munro@bt.com
Past: