Rontec Usually an Esso Garage or BP.
Project Installs: (Sometimes Draytek is already installed and connected up). Site might not know where new kit is - look for a big box (last couple have been big yellow DHL boxes).
callum.forbes@bt.com
On site you should find a firewall (FG40F) a 24 port switch (124F) and at least one AP (221E) You should also have a Draytek 167 modem, and there should be an already installed Cradlepoint/EE router for 5G backup. Once onsite, if you can locate the new SOGEA circuit, and connect the Draytek to it, then ► connect the Draytek to the 'WAN' port of the FG40F firewall. ► If you can console into the FG40F firewall, use a username of admin with no password. It will ask you to set a new password, just set to (As per instructed: ) or set it toF0rtinet1234!!!! admin. Apply base config file. ► Port A of the Firewall should go to port 24 of the switch ► The AP should connect into port 1 of the switch. ► The Cradlepoint/EE router should then connect into LAN3 of the Firewall. (Might come from a power injector).
Issues with AP's: Reset Pinhole on front: Less than 5 seconds = Reboot. 5 to 10 seconds = Configuration mode. More than 10 seconds = Factory reset.
==JobsDone:== 07/04/2025 Task 02: WO-00147331 / SA-151542. RONTEC SERVICE STATION FD34141 / NORFOLK PARK 4611. NORFOLK PARK SERVICE STATION, EAST BANK ROAD, Sheffield, S2 3PS. I arrived to find all the kit already racked and connected up and already configured, (Credentials were admin / admin). caitlin.allsopp@bt.com commissioned it (Took longer than expected as she had issues with the Access Point). Caitlin confirmed all OK.
07/04/2025: Task01: WO-00147329 / SA-151540. Rontec project task FD34141. MORRISONS PETROL STATION, CHESTERFIELD ROAD, Sheffield, S8 0RS (WOODBANK 4624). Kit installed and configured, horace.young@bt.com did the remote config and confirmed all OK. (It took a while to figure out why the Cradlepoint would not connect, turned out to be a faulty cable run through the ceiling).
07/02/2025. P606427 E1878300 RONTEC SERVICE STATION SWANWICK 6606 "SWANWICK SERVICE STATION, DERBY ROAD , SWANWICK, ALFRETON" DERBYSHIRE DE55 1BG "Ram Nagendram " "Mobile - 07714452372 Phone - 01923 694 278" Field Engineer to unbox and install kit, upload base configs, commission and bring site onto the BT Network. Customer to migrate the site at a later date. Alistair Dove updated FW & commissioned - all OK. Contact PM Del Wiggins Teams:0331 628 1820 for any issues at site. Previous visit: 20/11/2024. MB-121685674 reference: FD34141. Rontec project task . Unable to locate Draytek. "Your parcel has been delivered and received by VALATH at 09:46 on Fri 05 Jul 2024" The lady on shift called her manager who advised they have already sent the relevant emails to advise that the part did not turn up. All the other kit is racked in the cabinet ready. Please re-schedule once a Draytek has been delivered to site. Thanks.
18/11/2024. Task 01: MB-121682886. reference: FD34141 Rontec "SERVICE STATION, 561 CHATSWORTH ROAD, CHESTERFIELD " S40 3JX. (Delayed starting task as site were unable to locate the kit). Kit installed in the cab and base config applied. All cables connected as per email instructions. Support team: caitlin.allsopp@bt.com configured the rest and confirmed all is OK (Additional time spent on-site as she had issues getting the Access Point to upgrade). Customer to migrate the site at a later date.
15/11/2024. Task 01: MB-121682864. "PRIME GARAGE, MEADOW HEAD, SHEFFIELD" S8 7UJ. Kit installed in the cab and base config applied. All cables connected as per email instructions. Support guy: jerry.saunders@bt.com configured the rest and confirmed all is OK. Customer to migrate the site at a later date.
15/10/2024. EX-103861878. RONTEC ROADSIDE RETAIL LIMITED DERBYSHIRE RONTEC SERVICE STATION MATLOCK GREEN 5810 MATLOCK GREEN, DE43BT.
==Fault Tasks Complete:==