Technical Support

Welcome to Ball Sort Training Support.

If you encounter any issues while playing the game, please contact us and we will do our best to help.

Common Issues

Game Crashes

Please try the following:

  • Restart the app
  • Restart your device
  • Update to the latest version
  • Ensure sufficient device storage

Ads Not Loading

Rewarded ads may occasionally fail to load due to:

  • Weak internet connection
  • Ad inventory availability
  • Temporary network issues

Please try again later.

Lost Progress

Game progress is usually stored locally on your device.

Before deleting the app, please ensure your progress has been backed up if cloud save is available.

Performance Issues

If the game runs slowly:

  • Close background apps
  • Restart your device
  • Use the latest iOS version

Contact Support

For technical support, bug reports, or feedback:

Email: nguyenthicap7688@icloud.com

Please include:

  • Device model
  • iOS version
  • Game version
  • Description of the issue
  • Screenshots if available

Feedback & Suggestions

We welcome player feedback and suggestions to improve the game experience.

Thank you for supporting Ball Sort Training.

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